What started as a simple task, has completely gone awry. It was a simple change…but not so simple in the eyes of a big company (Apple) and its support staff.
I started out by wanting to update my iTunes account to use my MobileMe email address. Upon logging into my Account Settings, I attempted to update my email address. I quickly noticed there was no longer an email address field. Instead, reading the helpful hints in between the fields, they explained that the Apple ID and email address are now one in the same.
OK, no problem, I’ll just put my new MobileMe email address (firstname.lastname@example.org) into the AppleID field. I clicked submit and received an error. iTunes was telling me that my MobileMe already had an iTunes account associated with it. What?!? Continue reading